A home service company's best friend

Every call answered, around the clock.

VoiceDesk is a done-for-you receptionist for home service companies. It answers, books jobs, and dispatches technicians — nights, weekends, and every hour in between — so no job walks out the door as a missed call.

Book a callSee pricing
$997 one-time setup$497/mo retainer
Built for the trades

One receptionist, every trade.

Trained on your services, your service area, and your schedule — then put on the phones for the businesses that keep homes running.

01
HVAC
No heat at 2 a.m. — answered, booked, dispatched.
02
Solar
Consultation requests qualified and scheduled.
03
Plumbing
Burst pipe on a Sunday — routed to the on-call tech.
04
Roofing
Storm-damage calls triaged before the backlog builds.
05
Electrical
Power out after hours — handled as the emergency it is.
06
Garage doors
Stuck door at rush hour — same-day slot found.
What VoiceDesk does

Reception, dispatch, and follow-up.

01 — Reception
Reception & call support
Emergency lines covered: no heat, no hot water, leaks, outages
After-hours and overflow answering when the office is slammed
Appointments booked and technicians dispatched in real time
02 — Dispatch
Dispatching & order taking
Trouble calls routed to the right team — heating, cooling, electrical, security
Orders taken for fuel, propane, and home-energy services
Live transfer to a human the moment one is needed
03 — Follow-up
Sales & lead qualification
New leads qualified, in-home consultations booked
Maintenance plans and annual contracts offered to past customers
Voicemail and SMS follow-ups so quotes don't go cold
Why it works

Built to never miss a call.

Every VoiceDesk agent is configured, tested, and actively managed for your shop before it ever takes a live call — built to protect the revenue a missed call would have cost you.

~600 ms to respond

Benchmark-leading latency, so callers never wonder if anyone is there.

Knows when to listen

Stops talking the instant your caller starts, so conversations feel natural — never robotic.

Handles the unexpected

Handles rambling callers, odd questions, and curveballs without losing the thread.

Takes real action

Books appointments, updates records, and transfers calls while the caller is still on the line.

Knows your business

Stays current with your services, pricing, and service area — automatically, as they change.

Tested before launch

Simulated against real-world scenarios, then QA'd continuously on live calls.

Enterprise-grade compliance, built in
HIPAA · SOC 2 Type II · GDPR · PII redaction · SIP trunking · Verified caller ID
Pricing

Two numbers, out in the open.

No quote-only pages and no tiers to decode. One setup fee, one flat monthly retainer.

Setup
$997one-time
Book a call
Agent built and voiced for your business
Call flows for booking, dispatch, and emergencies
Calendar, CRM, and field-software integration
Your existing phone number connected
Simulation-tested before it takes a live call
Retainer
$497per month
Book a call
1,500 minutes/month included, then $0.35/min
Custom knowledge base for your business
Safety guardrails on every call
PII removal built in
Monitoring, QA, and a monthly performance report
Script and flow updates as your business changes

Additional usage beyond the included 1,500 minutes/month is billed at $0.35/min.

Works with the tools you already run on
ST
ServiceTitan
HP
Housecall Pro
JB
Jobber
HS
HubSpot
GHL
Go High Level
SF
Salesforce
ZC
Zoho CRM
PD
Pipedrive
CA
Cal.com
TW
Twilio
RC
RingCentral
ZP
Zapier
MK
Make
N8
n8n
AT
Airtable
ZD
Zendesk

Every integration is connected and tested for you — and your existing phone numbers come along via SIP trunking.

FAQ

Common questions.

What happens when a caller asks for a human?+

The call transfers live — to you, the on-call technician, or the office line — with the caller's details passed along. You set the rules for what VoiceDesk handles on its own and when it hands off.

Can it really handle after-hours emergencies?+

Yes — that's the point. No heat, no cooling, no hot water, leaks, power outages, security alerts: urgent calls are flagged and dispatched to whoever is on call, and everything else is booked for the morning.

Does it work with the software I already use?+

VoiceDesk integrates directly with ServiceTitan, Housecall Pro, and Jobber for field service, plus CRMs and calendars like HubSpot, Go High Level, Salesforce, and Cal.com. Zapier, Make, and n8n cover nearly everything else.

What does the $497 retainer cover?+

1,500 minutes every month, then $0.35/min after that. Includes your custom knowledge base, safety guardrails, and PII removal — plus ongoing monitoring, QA, script updates, and a monthly performance report.

What if it gets something wrong?+

Every agent is simulation-tested against real-world scenarios before it takes a live call, and it transfers to a human whenever it's unsure. After launch, continuous QA reviews past calls to surface and fix failure patterns.

Is my customers' information safe?+

VoiceDesk is HIPAA, SOC 2 Type II, and GDPR compliant, with PII redaction built in.

Stop sending good calls to voicemail.

Book a call

hello@voicedesk.ai · $997 setup · $497/mo retainer